jjshouse return request

My perfect princess dress for my perfect princess wedding.My bridesmaids (not bridesman of course lol) also all wore JJ'sHouse dresses. All new orders are subject to current production times and prices. We also understand that colors on your computer screen can be a little different to how they appear in person. A few things to remember about custom dresses: This is what the entire return process with JJs House looks like: JJs House inspects all returned items and processes refunds when it confirms that the item has defects you mentioned in your return request. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. We recommend checking your junk and spam folder if you're having trouble finding it. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. Material Procurement: After checking the fabric quality from several suppliers, JJsHouse.com.au selects the most delicate fabric for customers. Please include the reason for return and photographs for verification. Your bank or payment service may levy a small transaction charge. Each of our dresses is totally made to order according to our pictures. Select the item(s) that you want to return. We will process the refund when we get the returned package and confirm that the product has the problems mentioned. If you would like to cancel your order, please login to My Orders, select the order you need help with, and request cancellation. Go to Sign In My Account at the right top of our website. We also appreciate your honest feedback about your experience. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. * We reserve the right to refuse the return if received in an unacceptable condition. We'll then email you a link directly to your registered email address to reset your password. Currently, for a better return experience, we offer return labels for our customers from specific countries. All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. 4. Standard shipping takes a bit longer than expedited shipping but costs less. JJs House will issue a full refund including shipping for any damaged, defective, or mis-shipped items as long as we are notified within 14 days of delivery to you. Contact JJsHouse.com Customer Service to initiate the return process within 7 days upon receiving your item(s). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. Which it doesn't give you any other options. Your satisfaction is of utmost importance to the JJsHouse.com Team. JJsHouse - no returns accepted 44 Resolved JJsHouse - I got conned out of over a $100 11 JJsHouse - don't buy from this scam site 2 JJsHouse - wouldn't return clothing 15 JJsHouse - terrible dress 3 JJsHouse - bait and switch. 2. THE SHIPPING IS RIDICULOUS . If your shipping destination is not available at checkout, please just Contact Us. The dress was very well constructed. Does JJ's House offer a money-back guarantee? The settings of your computer screen may alter the color of the pictures shown on the site. 3. No returns, no refunds, no exchages. After you going to your order page, you can follow the instructions below to initiate the return request process yourself: For a better return experience, currently we provide a Self-Return Service for returnable items. The front shirt part of the dress has some weird gathering that sticks out in front. Personalized items cannot be returned. One should never leave the handbag unattended irrespective of where one is. Before ordering with us, please be sure to read this article carefully.You will be required to check that you have read and understood this article during checkout (the article will be linked on the checkout page). The best part of subscribing to DoNotPay for a low monthly fee is that you get access to all of its products. Copy of the receipt must be provided to request reimbursement. At JJ's House, we understand the excitement and anticipation of . Submit a Request Home Submit a Request Please complete the form below detailing your requests. Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. If you choose to return the packages by yourself at your cost instead of using our return label, youll need to confirm the return delivery status by yourself. 7. Please see below the payment methods we accept: Hanging on a hook or hanger is not advisable since it can distort the shape of the bag. I ordered a standard-size dress, not a custom-made one. Please Note: On JJsHouse.com.au , each dress is made from scratch according to customers' specifications. The whole refund process will be faster. Color Errors:If the color of the item received is not what was ordered, you are qualified to get a full refund. Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. If you are returning or exchanging dresses or accessories, please make sure they are in their original conditions - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached. Click "order status" *Please note, some payment methods are only available as a payment method for selected countries on our web. Check out our useful guide for how to properly take your measurements. The Hollow to hem(front) measurement of our standard dresses already includes 2 inches (ca.5 cm) extra to fit high heels. Will my item be exactly the same color as what is shown on your website? If you've already placed an order, your estimated delivery date is in your Order Confirmation email. JJsHouse.com.au uses solid and exquisite threads only to make comfortable dresses. Packing / Delivering: Every dress of JJsHouse.com.au is packed well in the package separately, avoiding products being scratched or ripped. Return item(s) are lost or damaged on the way back to us. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Update:Dear bernie doran, Sorry to hear that the item did not meet your expectation. 4. Review that everything is correct and click "Checkout". MG. Maria Gethin. JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). Thus, order cancellations may involve a cancellation fee. You don't need to worry about the return delivery. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case?Thank you for your cooperation in advance. 2). I took a chance to get something "custom" that was not returnable and it was worth it. We also appreciate your honest feedback about your experience. Well email a confirmation once the package is scanned back into our warehouse (usually within a few days of delivery). 2. You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. I purchased a dress and evening purse and am very happy with both. 4. If you're a registered customer, sign in first. Please enter the verification code on the picture. Which types of handbags can be used instead of the leather handbags? I have tried every night since I received the dress to get a return for but the site never let's it submit. JJ's House has a rating of 3.88 stars from 2,822 reviews, indicating that most customers are generally satisfied with their purchases. We cannot process the return of any faulty item. Does JJ's House guarantee items with a free return policy? JJshouse.com get 4,5 stars See Also: Phone Number Preview / Show details Jjshouse Store Locations JJ's House 3. Id actually pay what they wanted for the real deal but yet again its another scam site.if your thinking about it just dont as on my request for a refund I was offered several options and my best was to take a refund minus 5% handling costs plus and additional 10% disgrace Wont be back. If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible.". To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? Delivery was quick and tailoring was very accurate. Our innovative approach brings you the best in formal wear at affordable prices and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. For the case of discoloration, one should purchase a leather spray which matches with the color of the handbag. Before your order is shipped, JJsHouse.com.au has to process your order and put all your items through its strict qualitycontrol tests. I shopped on-line and in major department stores and found nothing to beat JJ's! Customers can browse the vast online selection and choose their favorite dresses with great satisfaction. This return policy does not apply to our business resellers. If your item arrives damaged or defective, please request a return in My Ordersor Contact Usdirectly for assistance with processing your return. Doesn't look like the picture at all. If youre dealing with anyone else whos difficultbe it a creepy stalker, neighbor, coworker, or email or text spammeryou can count on us to safeguard you. 2. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Once the tailoring process has begun, the materials cannot be reused. Colors are subject to the actual dresses you get. 5. Please Contact Us with your new email address. I attached some pics to see it! We do charge a return shipping fee, but with our return label, usually the price would be lower than other shipping companies. It goes against our guidelines to offer incentives for reviews. Genuine Leather One should avoid treating this type of handbags with water and scratches on the surface should also be avoided as it exposes the material to further damage. To ensure that your dress will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications. We will reply you within 24hrs in working days. View details We researched this on Apr 14, 2022. It smushed in the middle of the bust and the pleats are weird. 3. I bought a dress for my daughter's prom. I am a 12-14 in US made dresses. - Orders cancelled within 24 to 72 hours of payment confirmation will be eligible for a partial refund consisting of full shipping cost and 80% of product purchase price. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The logic is to make the gum hard so that it can't then be removed with ease. Click "Place Order" Hope we can serve you again in the future and make you a happier customer.Have a nice day~. Your encouragement will keep us moving forward and constantly improving our service. JJ's House | Beautiful Dresses. It takes about 3-15 working days for the package to travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, USPS, etc) standard and the shipping method you have chosen. * As all items (including standard size) are made-to-order, we cannot afford to accept the buy-many-keep-one purchase. I represented Canada. FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS: We are sorry to hear that you are not happy with the shopping experience with us. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. 2. To clean part of the handbags (except handbags made from silk and satin), you may use a toothbrush combined with mild soap. Allow up to 15 working days for the funds to be credited to your original form of payment. Highly recommend JJ's House to every mom I know with daughters!! Well email you a notification once we confirmed your returned products and processed the refund. To return items, first customers need to contact us within 14 days upon receiving their items. If you have an unpaid order and want to use a different payment method, it's easy: Absolutely disgusting. Once your order is shipped, it cannot be cancelled.". Please note that different types of fabrics do take the dye differently, and will not match perfectly. 1. You can also contact customer service to provide your PayPal account after returning the package. Please Note: If you received a wrong item/size or damaged/defective item, after selecting the corresponding reason and adding photos for the explanation, your request would be automatically forwarded to our customer service team and theyll look into the issues and give you a satisfactory solution. From your last message that was sent before this one, let me say that I am flattered but I am no celebrity. I would have thought that everything is covered. In case the stain does not come out, the handbag should be taken to a leather cleaning professional for: 1. Please keep the receipt of the returned package with you as your proof of return. So many gorgeous dresses to choose from for my son's wedding in May. First it tell you to write why you are returning it but when you hit submit after you write your explanation. 4. Please be sure to read all emails from us carefully. Founded in 2010, JJsHouse is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses, and accessories. All You Need To Know About the Jet Return Policy. Cancel order 2472 hours after payment: 80% refund + shipping fee. Once your payment is confirmed, the manufacturing process has begun. You can follow the steps below to process your return: Find the order that you want to return on the "My Orders" page. Please make sure you do not include non-JJs House items or items that you dont plan to return, in your return package as we are unable to send them back to you. But after checking, your order was ordered on 2023-04-06, shipped on 2023-04-15 and delivered on 2023-04-19, which is within the quoted time.Incidentally, we recommend that you contact our customer service at service@jjshouse.com if you need help and they are glad to be at your service.Thank you for your time and understanding. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Hope to hear from you soon. If you're a new customer, checkout as guest now. 4. For customers who placed orders using offline bank transfers: Currently, we are unable to refund the money using the way you transfer when placing your order. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide. . The pins that come from China btw are stuck at customs. Bulk orders with multiple sizes/variations of items of the same type. Quality and service make Jj House a great company to rely on. FOR ALL CUSTOM SIZE DRESSES: If you believe your items were damaged during delivery, you must obtain "Proof of Damage" documentation from your delivery carrier, which should be included in your returned package. For customers from countries with return label service: We offer return labels so that you can directly attach the label to the front of your package for the return without paying the return shipping fee to the post location. Thank you for your cooperation in advance. You should not put patent leather bags into plastic or polyester bags since the material may become adhered to the bags.4. Standard Shipping We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. JJ's House review at a glance Website: jjshouse.com A China based online store founded in 2007 Online store specializing in women dresses, shoes, and accessories for special occasions such as weddings, proms, and more Supports both standard sizes and custom sized product Custom-sized dresses comes at a cost of $20 Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different. why are ortho molecular products so expensive, yakima county coroner reports,

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