The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Your Android hotspot uses a certain band and there are devices that only work on a specific band. Once you are logged in, click on the wifi tab and set up the SSID name and password for your hotspot. The WPS button will usually be a physical button on your router. Start by visiting the, Your Privacy This is most likely a network problem, not a phone problem, John Wander It worked!!! H2O usually charges around $10/GB, which is on par with T-Mobile's prepaid rates and more expensive than T-Mobile's monthly plans, but sometimes H2O has blowout sales like 20GB for $50. This will reset the device and hopefully restore access to the Internet. Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. Youll usually find this in your phones settings under something like Personal Hotspot or Mobile Hotspot.. We prefer hotspots that also support 5Ghz, like the Jetpack MiFi 6620L on Verizon. That could boost signals if it was an option. All Rights Reserved. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? @maryrdelle. Better yet, theyre incredibly easy to use. You cant give it a separate name. In four indoor tests in weaker-signal areas, the Linkzone averaged only 4Mbps down, while the phone pulled 12Mbpsprobably because of that antenna tuner. If so, you may find that you are only able to access the Internet at slower speeds. The LinkZone showed uplink speeds from 20 to 30Mbps, while the OnePlus showed uplink speeds more on the 30Mbps side of that range. The result, in my testing, was that the hotspot topped out at about 30Mbps when T-Mobile's network was capable of much more. In order to get your Alcatel Hotspot working, follow these steps: 1. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. Thanks to Alcatel WiFi LINK App you can easily and seamlessly manage and control your hub and routers. Now my devices connect to the hotspot but have NO INTERNET ACCESS. Manual or automatic connect, any SSID I assign the hotspot, my devices identify and connect as indicated by the phone itself and connected devices. Anybody have a solution? Product-related questions? Linux. Alternately, we can also use Windows Update to update all our drivers at once. There are actually two types of hotspots: WiFi hotspots and mobile hotspots. The above band works on almost all the WiFi compatible devices out there, and your connected device should now be able to access the Internet through your hotspot. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. Went to the sprint store and got a new sim and that fixed it. Then, hit Apply. Going to 30 feet through a wall lowered uplink speeds to around 12Mbps. Downloadthe latest version of DroidKit on your computer > Launch DroidKit > Connect your Android device andtap on System Fix mode. Type the following command and press enter: ipconfig/flushdns [tg_youtube This corrupted DNS cache prevents you from connecting to the Internet because there is a mismatch in the IP address. 7. Outdoors, where signals were strong, the Linkzone did very welloften, better than the Moto Z. If you're streaming or doing other high data-use activities on your devices, it can be difficult to do so with slower data speeds. You can do MAC filtering, blacklisting, IP filtering, port forwarding, and DMZ, but nothing more arcane like time or usage-based parental controls. If the band that your hotspot uses is not compatible with your connected device, that can cause that device not to connect to the Internet. Simply hold down the Powerbutton and choose Restartfrom the options on your screen. Make sure airplane mode isn't enabled on your mobile device. 2. Many WiFi hotspots are public, but some are less open. https://www.pcmag.com/reviews/alcatel-linkzone-t-mobile. Try a Different Frequency Band. WiFi is the easiest way to do this: look for your hotspots name in the network list, enter your password and connect. You can also change the name of your hotspot. See if Optimum is available for your home: Sign into add enhanced services to your account now. Press CTRL + Windows + Q. Rule Out Airplane Mode 4. I. Internet. Once its set up, you can tether a device to your phone and use the mobile data network. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues. Save my name, email, and website in this browser for the next time I comment. In reply to SantiagoIli's post on July 13, 2020. Your vote will help the community find the best deals. Keep an eye on your inbox! 2G uses less power than LTE does. This on purpose by AT&T blocking tethering or a glitch some where? No matter which you use, hotspots are incredibly convenient. All Rights Reserved. Both your phones should have the correct date and time settings in order for the hotspot to work. Windows. This will establish a connection between your computer and the While this is very basic, you must make sure that your host device is properly connected to the Internet. Order online, get free installation. Confirm that the WIFI button is enabled and has the blue indicator onIf it is on and your phone does not connect automatically to the LinkZone 2 hotspot: Go to Settings on your phone. So, if your mobile hotspot is connected, but you have no Internet, that means it's got something to do with your network operator: you may have very poor network coverage (just one bar of signal, for example). Step 3. WebAlcatel's Wi-Fi Hotspots provide a 4G LTE connection between your devices and the internet from any location you choose. But it lacks many features we've come to expect. did it work fine before? While both do more or less the same thing (connect your device to the internet when you dont have network access), they do it in different ways. Step 5. You can also tap the +(plus) icon to add a new APN. That said, there's currently no hotspot that shows T-Mobile's network in the best light. You will learn what to do when you can connect to the hotspot but you cannot access the Internet. Ive been having the no internet problem for over a week after my linkzone worked fine for 2-3 weeks vincejrs 1 yr. ago https://youtu.be/4cpE6Kb1B9o try that video . Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot. To do that, Press Windows + R and type cmd. This will open the command prompt. WebAnswer (1 of 2): I think this can help you out: Mobile Hotspots or WiFi not Visible in PC Windows 10 [Solved] Where is the problem PC or Phone? Approximately how many devices are you adding to your mobile hotspot? Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. Was this answer helpful? Choices. Otherwise, you can try the following: Ensure the app is updated. If the indicator light is not lit up, then your Wi-Fi may be turned off, in which case you should make sure that the power switch is set to on. (This one doesn't.). Check coverage with yourzip codeto see if you have access. Launch your internet browser and enter your routers IP Address in the address bar (this is usually 192.168.1.1). Once DroidKit detected your device, click the Start button to continue. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. Recommended ArticlesHow to Unlock Android Phone without Password >. If you have an iPhone, your hotspot is named after your phone. Your subscription has been confirmed. When prompted, enter the username and password associated with the router. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. To fix this, you can change the current band for your hotspot, and the following is how you do that. If you agree, why not thank TurboSri. 2023 CSC Holdings, LLC. You can also sign up for prepaid monthly plans and data passes, and we had our hotspot up and running within a few minutes. Explore ourFrequently Asked Questionspage orcontact usfor answers. Another possibility is that the router or modem that is associated with the Wi-Fi network could be malfunctioning or needs to be reset. One of the frustrating situations with an Android device is when you connect a device to an Android hotspot but the device cannot access the Internet. Just follow the detailed steps below to fixthis problem: Step 1. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. The best I can say about the LinkZone 2, then, is that it's a decent stopgap; it's inexpensive enough that you'll still be able to afford a better hotspot when one comes out. The most common issue is usually related to the Wi-Fi network name or password being incorrect. Rule Out Airplane Mode 4. Access Your Account: Use your account information sent to your email to sign in and set up your account. Mine started working.. Got this solution from Youtube.. Hope it helps.. :). You can leave them plugged in and running when you take your phone with you somewhere. Step 2. Ask a question! Accessing a WiFi hotspot is as simple as finding the wireless network and connecting. Reset Your Connection and Your Hotspot 5. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. But you have to use it with Verizon's service, which is excellent quality, but considerably more expensive than T-Mobile's. Optimum Mobiles WiFi hotspots dont cover the entirety of the Optimum Mobile network. You may need to enter the network name (SSID) or password you setup in the modems settings. Devices are connected via WiFi but no internet connection. For instance, here at my home in New York City, 5G Samsung and OnePlus phones connect to 10MHz of band 2; 20MHz of band 66; and 10MHz of 5G band n71. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. We got nearly eight, but that's because after four hours, the Linkzone dropped to 2G because its service plan ran out of LTE data. You can check the name of the shared network, ie. The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . The most likely culprit is a router or modem. Tap the option that says AP Band and change the band to 2.4 GHz Band. Restart Your Alcatel Linkzone 2 2. Last edited by TurboSri April 14, 2023 at 05:00 AM. (You can change the device name from Settings > General > About > Name.). the is a network outage or some maintenance work done by the carrier. T-Mobile has two hotspot options. All of the downloads are safe from the vendor's official website. Like your phones apps, your phone itself also stores cache files. It'll burn your phone's battery, and may not have the range you get from a dedicated hotspot. However, you can choose to go the static route and allocate a static IP to your phone. You may unsubscribe from the newsletters at any time. First, you should check to see if the Wi-Fi or cellular signal strength is weak. You can check the method below to try to fix the hotspot connected but no internet issue. Find the Alcatel LinkZone 2 network and tap on it to connect to the network. I increased it to no limit but will have to find an outside source as T-Mobile is expensive. I've been using Tracfone | AT&T for years with HOTSPOT & Tethering with no issues but all of a sudden I cannot use the internet using my phone as a HOTSPOT. After the firmware is downloaded, clickthe Fix Now button to start the fixing process. Step 2.Tap the option that says AP Bandand change the band to 2.4 GHz Band. Say thanks! Essentially, they allow your smartphone to work as a router. thanks again for your support. If the problem still persists, then you may have to contact your service provider and have them look into the issue and provide troubleshooting tips. Update your devices software to the latest version via Settings System System Update Check for updates. Imagine your mobile carrier only offered low-end smartphones. Weak or spotty signals can interfere with your devices ability to Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. If you have used all your data, you are done. In most cases, when you press the WPS button on the router, it will start broadcasting a signal, allowing any WPS-capable device to connect to the network without having to type in a network name or password. Try Updating Your Wi-Fi Adapter's Driver. If you are in an area where there is poor network coverage, you might want to move to an area where there is better coverage. How to Fix Hotspot Connected but No Internet iPhone. To fix this, you can change the current band for your hotspot, and the following is how you do that. Thanks for bringing this to our attention. You must have JavaScript enabled to use this form. The Franklin hotspot has the same network performance, a slightly more convenient digital signal display, but a battery that's half the size of this one, so if you're going to go for a T-Mobile hotspot, go for the Alcatel LinkZone 2. All rights reserved. They usually last all day, which your phone won't do in hotspot mode. Your connected devices will only be able to access the Internet if your host device has Internet access. These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. But that's what T-Mobile is doing with hotspots. You can do this on both your host as well as the guest device to check if doing this resolves your problem. If you're looking for the ultimate in hotspot performance, Verizon's Jetpack MiFi 6620L has a color touch screen, better battery life, better RF performance, and external antenna ports. Pick your phone's hotspot name. The Linkzone's limited feature set is particularly annoying because T-Mobile has the best hotspot plans for heavy data users. After your first month, you will pay $10/mo. Restart Your Alcatel Linkzone 2 2. The airplane mode on your phone disconnects you from all of the networks that you are connected to. Our 1.4 million members typically respond within 1 hour. (The 5G network gets higher speeds on slightly less bandwidth because it is less congested. Most hotspots assign dynamic IP addresses to the devices that connected. Then, hit Apply. Help me someone with advice other than run the troubleshooter or check if my settings are on, etc. The Best Smart Home Security Systems to Protect Your Home, Stay Connected with Optimum Mobile Hotspots. Both T-Mobile and AT&T have wider LTE coverage than Sprint/Boost does. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. Learn MoreHow to Fix Android Phone Frozen Issues>, Ifyou have no idea about how tofix the hotspot connected but have no internetproblem on yourAndroidphone, here comes a powerful Androidsystem repair tool called DroidKit Andriod System Repairthat you can have a try before starting a factory reset.It fixes almost all system problems on a Samsung device, such as black screen, device frozen, stuck in fastboot mode,touch screen not working, etc.With an intuitive UI and step-by-step wizard, DroidKit makes the fixing process easy for everyone to follow and no technical knowledge is required., Free Download $90.00 at T-Mobile. While watching Roku, it suddenly stopped saying I was not connected to the internet. It eliminates the need to manually enter a network name and password. Scroll down and reset network ,it, Oct 24, 2019 by My options are to get internet from an outside source or increase my data usage on the Alcatel. It's just frustrating that this is essentially T-Mobile's only choice. Keep an eye on your inbox! It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. Cannot account for at&ts replies. When you press the WPS (Wi-Fi Protected Setup) button on your router, it enables you to quickly connect devices (e. g. your laptop or a printer) to your home Wi-Fi network. Repeated tech support calls, network setting resets, and factory phone resets do not fix this. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 At a distance of 30 feet, plus a thick wall, the LinkZone 2 only showed 2.79Mbps on a 2.4GHz network. Your total will be $10 after $49.99 discount (applied automatically). My device functions properly, I'm paying for a service I can not use. If you have found yourself in that situation, you have come to the right place. Switch the Hotspot Band If you have an older ZTE Z917 or ZTE Z915 hotspot, there's no reason to upgrade; this hotspot has the same guts. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? Step 1.Pull down the notification bar from the top of your phones screen. A good example isOptimums WiFi hotspots, which can only be used by Optimum subscribers. Enable the mobile hotspot. ), Make sure that the connected device is connected to the right hotspot. Many times a device will connect to a different Wi-Fi network, such as a public one, if its nearby. It's really basic. We look forward to hearing back from you. If you find that your device is connected to the wrong network, simply disconnect and reconnect to the correct one. Your routers indicator light should be lit up if your Wi-Fi is on and it may change colors depending on the strength of the signal. Now follow the instructions to put your device into download mode. Are your devices still showing that they are connected to the mobile hotspot, or are you unable to connect to the mobile hotspot with your devices at all? Open Settings and tap Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. Dec 27, 2017 by This sometimes helps fix many issues related to hotspots and it is worth giving a try. Sometimes, DNS cache conflict can lead to Wi-Fi connected but no internet access error. We hope the guide helps you sort this issue out so you can enjoy the Internet on all your devices. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". You can revive your dead Android device in a few simple steps. T-Mobile's network has improved by leaps and bounds with time. PC. You have the option to add data. This newsletter may contain advertising, deals, or affiliate links. Repair guides for Android cell phones manufactured by ALCATEL. Check That You Have Mobile Data 3. Hi can any one tell me what problem is or hep so I've brought a alcatel one touch android for a presents it's brand new, but can't download any apps keeps saying no connection I don't want a sim card in there she's 7. T-Mobile's service plans run from $20 per month for 2GB to $95 per month for 22GB. Your subscription has been confirmed. Alcatel Linkzone 2 Connected But No Internet: Solutions 1. I'm that 5G guy. This newsletter may contain advertising, deals, or affiliate links. You'll need it to login again. Phones. Do any other devices on your network have issues? The Linkzone lacks any way to attach an external antenna, which you get on some other hotspots. Options include blocking devices by MAC, IP filtering, port forwarding, UPNP, and manual DNS. Beggars can't be choosers, and T-Mobile hotspot users have been beggars for years now. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV worked, well, ok, only for about 10 minutes. Also, is the case that was previously opened for this issue still being worked on and investigated by our technical support team as of right now. It probably picks the single band with 20MHz and sticks to it. Support staff ("helper") and the user ("sharer") can start Quick Assist in any of a few ways: Type Quick Assist in the Windows search and press ENTER. Enter your zip code and email address on the promotion page and click "Check Availability Now". Try to restart the device that provides the hotspot and the device that receives the hotspot. Type the following command and press enter to flush the DNS. Reset Your Connection and Your Hotspot 5. Under "Security," tap None. Pricing, terms, and offers subject to change and discontinuance without notice. This will automatically turn your phone back on after it has been turned off. Toggle the Wifi Switch On/Off Airplane Mode Reboot the device Forget & Reconnect Check Power Saving Mode Update/Rollback Android OS Update the routers firmware Restart the modem/router Check if any third party app is causing the issue Clear cache storage and If you need internet access but theres not a coffee shop around, youre out of luck. Various Android OS issues and problems can be fixed easily. Press the Windows + X key and click on Device Manager to update a driver. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. Do any other devices on your network have issues? Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. 4. WebOn the other device, open that device's list of Wi-Fi options. Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. While watching Roku, it suddenly stopped saying I was not connected to the internet. Step 1.Launch the Settingsapp, scroll all the way down, and tap System. When you have Wi-Fi but no internet connection, the problem usually lies in your devices rather than your internet service provider. It's unlocked, but because of its very limited banding, won't work well on any network other than T-Mobile's. It worked. All hope is not lost. In your original post, you stated that your devices can connect to the mobile hotspot but have no internet access. Step 2.You will see your current APN. And, thanks to mobile hotspots, youve probably got one in your pocket right now. Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. Alcatel Linkzone 2 will not work. To troubleshoot the issue, try rebooting the router or modem, checking the device connections, updating the driver type, disabling other possible interfering devices, checking the firewall settings, resetting the network settings, using an alternative connection, or performing a system reset. As far as range, we got about 100 feet from the hotspot before seeing serious performance degradation. Worked last night but will not work today. If your mobile hotspot is connected but you have no Internet on your Android device, the issue is likely due to a technical setting on your phone. You can manage and monitor the Linkzone using a Web-based interface, as with most hotspots. The 820 supports higher maximum speeds than the MDM9225, but more importantly, it supports TruSignal antenna tuning, which improves reception in weak signal areas. If it is not, tap the APN to change its settings. If you agree, why not thank FeistyTerrier1195, Our community has rated this post as helpful. The first thing to try is to restart your Android or restart your iOS device you're using to establish the mobile hotspot. Try a Different Device or Wi-Fi Adapter. Now my devices connect to the hotspot but have NO INTERNET ACCESS. You can turn this mode on your guest device and then quickly switch it back off. Make sure that you are entering the information correctly. Click Connect. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Here are some other Android issues guides for you: When you are trying to connect your computer to a mobile hotspotbut your computer shows Connected, no Internet access, the reason comes to your mobile cellular data,network coverage, or the system glitches of your mobile phone or computer. When did you notice this issue started to occur? Which one is a better deal depends on who's running a promotion. New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 $59.99 + Free Shipping aepro | Staff Expert +91 104,462 Views 243 Comments Update: This popular is still available. Why are my attachments locked on Cold War. I have an Alcatel 5059 with a $35 prepaid plan. Lets dive in and learn how to stay connected with hotspots. The Unite has similar RF performance to the Linkzone, but a big color screen that shows data usage and settings. I have a ton of DATA built up and not able to use it o_O It's not just one phone, I ordered a different manufactured phone and even switched SIM card in hopes I can get my internet sharing back form Laptop to Phone. WiFi hotspots tend to be named after where they are or who owns them, so look for names like Library WiFi or Optimum Hotspot. Once you connect, you may have to click through a website or provide some information if the hotspot isnt open to the public. Dedicated hotspots don't drain your phone's battery. Options. This Alcatel LinkZone 2 hotspot gets you connected on a budget, but it doesn't take advantage of T-Mobile's full network. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. Touch and hold Hotspot . Mobile hotspot has no internet access I have an Alcatel 5059 with a $35 prepaid plan. Thanks Ester, the 24 hour format was off. Now that you know how to use em, go take advantage of them! The LinkZone 2 is a little plastic brick with some small blue indicator lights on the front. Better yet, theyre incredibly easy to use. Here is how you do that on the host phone. Reset app preferences from Settings System Reset options Reset app preferences. If you are not sure about this, you can fix the time and date settings on your Android devices as follows. AT&T and Verizon both charge $130 for 20GB on their monthly plans. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. WebHow do I do a factory reset on the Alcatel Linkzone? You can now try to connect to your mobile hotspot and see if you can access the Internet. In addition, check to see if your phones hardware is functioning properly and that there is no physical damage preventing the connection. If thats the case, then you may need to contact your internet service provider to have them check the router and diagnose the issue.
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