Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Buying event tickets is an investment. Terms of Use. Benefits/Coverage may vary by state, and sublimits may apply. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? Unfortunately, there was a death in the family in April and we couldn't do the cruise. It is not required to list all destinations on your policy. I finally filed a claim with my bank and got the refund today vs having to wait a month for the refund! Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. Read our. "text": "Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. All documentation and information required for your claim can be found on your claim filing confirmation. quote.travel_dates : "Departure - Return" | formatDates}}, {{quote.start_date ? Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. ", 1-866-884-3556. "@type": "Answer", Enhance Enjoy the Viewer Advantage, a 24-hour hotline that can help you find parking information, recommend nearby restaurants and hotels, and arrange transportation. When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? Sometimes, we never know what life is going to throw our way. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. If for any reason, you wish to cancel your plan during the review period, youll be refunded your premium as long as you havent filed a claim and your event has not begun. And just when your frustration over getting sick, having a flight delayed or even getting in a car accident is about to boil over, you realize: youre not getting your money back. When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. If you purchased Allianz ticket insurance for an event thats been rescheduled, and you plan to attend on the rescheduled date, you can update your plan to protect the new date. "name": "How do I buy event ticket insurance? quote.start_date : "Date"}}, View all of our travel insurance products. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. {{travelBanText}} {{travelBanDateFormatted}}. Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. % When you have to cancel your plans to attend the concert or big game that youve been anticipating for months, there is little that can be done to console you. For Event Ticket Protector, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment.3. What is Allianz Global Assistance Event Ticket Protector Insurance? Your plan just has to be updated within 770 days of your original purchase. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergencies. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. Buying event tickets is an investment. Terms, conditions, and exclusions apply. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, youll get reimbursed for your tickets. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. For WA residents,it may not be available in all plans. But with Event Ticket Protector, they won't need to worry. In other words, event ticket insurance protects the investment you make when you purchase event tickets. If you need help, Allianz Global Assistance representatives will be available 24/7. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. Please see your plan for full details. We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button during checkout. It works quite simply; for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. Event Ticket Protector does not cover cancellation due to a personal change in plans. I highly recommend Allianz for events such as this. a doctor's note for the illness causing your symptoms. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. That said, you can price them aggressively to attract more buyers attention, but depending on the demand for the event, you may not be able to recoup the face value. How do I file a claim for Event Ticket Protector Insurance? When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Well, the week of the race I get an email saying the event was cancelled because they didn't have enough participants (they were losing money). When I called, they hung up on me. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? This site uses cookies to improve your user experience and analyze site traffic. But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. Volkswagen owners should follow this claims process: Step 1 - Contact your nearest Volkswagen authorised retailer or repairer and let them know that your car is protected by this warranty. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. What it Covers On . See your plan details for additional information. Refunds must be requested within 770 days of the original plan purchase date. Any NonInsurance Assistance services purchased are provided through AGA Service Company. "acceptedAnswer": { Plans only available to U.S. residents and may not be available in all jurisdictions. Yes - If customer is prevented from attending because of a government mandate, this is covered. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. If your trip involves multiple destinations, please enter the destination where youll be spending the most time. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Please correct the validation errors above before proceeding. Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty Or, you can also file an event ticket insurance claim by contacting the Allianz Global Assistance claims office at 800-334-7525. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. By continuing past this page you agree to our How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. can reveal. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. Secure Get reimbursed 100% of your ticket cost if you can't go to your event due to a covered illness, injury, traffic accident, mechanical breakdown, and more. All seats are side by side unless otherwise noted. 101-C series or 101-P series, depending on your state of residence and plan chosen. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. He asked his boss for a letter saying that and was told that he (boss) was traveling for the next few days and to send him a rough draft of what needed to be stated and he would add his letterhead and sign it. Allianz Global Assistance representatives are available 24/7 if you need assistance. Now I am out all of the money for the plane tickets and the money I paid for this misleading policy! We can't attend the event because my husband has to work, which is a covered reason. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. With Allianz ticket insurance, you can get a refund for your order if you can't make it to the event for a number of covered reasons, including: Sudden medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident on the way to an event Being called for jury or military duty Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance. It already makes for a bummer of a day when you cant make the event youve been looking forward to due to an unforeseen circumstance dont lose out on your investment, too. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. By continuing past this page you agree to our If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment. Purchasing Allianz Event Ticket Insurance through Ticketmaster will gain you access to Allianzs 24-hour helpline where a multilingual staff of problem solvers can help you. Do Not Sell or Share My Personal Information, Mechanical breakdown on the way to an event, Traffic accident while enroute to the event, Your home has been rendered uninhabitable. If I have XCover ticket insurance and miss an event, can I get a refund? Step 2 - Your retailer will contact us to discuss the claim on your behalf. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. The truth is that paying for insurance to guard against this is a waste of money. And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. If you have Allianz Global Assistance, you can get a quote, manage your policy or submit a claim on the Event Ticket Insurance page. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. . Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. If you paid by credit card it may be possible in certain circumstances to. Money & Insurance Insurance Travel Insurance Company Allianz Global Assistance Allianz Global Assistance Reviews 28,311 Great 3.9 VERIFIED COMPANY www.allianztravelinsurance.com Visit this website Write a review 3.9 28,311 total 5-star 75% 4-star 5% 3-star 3% 2-star 2% 1-star 15% Filter Sort: Most relevant KR Kristin 1 review US A day ago Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. comes in. XCover. Seats together. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Can I get a refund? Read on to learn more. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance, Covered illness or injury that prevents you or an event companion from attending the event, A family member is hospitalized or requires your care, Traffic accidents that prevent you from getting to the event, Your car suffers a mechanical breakdown within 48 hours of the event, Your plane or other common carrier experiences a covered delay while youre en route to the event, You are required to serve on jury duty after having purchased tickets to an event, You are relocated by your company and move over 100 miles away from your home, You are required to miss an event as a result of military orders, Some terms and conditions do apply. Then be careful what insurance you pay for. Wondering if you should buy event ticket insurance with your Ticketmaster tickets? Valid tickets. File a Claim. Apparently this company banks on people forgetting they bought ticket insurance and despite it only being a refund of about $40, it's still worth it to get back since they ultimately didn't provide a service with that $$. }] So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. who has the best covid cover for travel insurance? I decided not to attend the event and I have event ticket insurance. All documentation and information required for your claim can be found on your claim filing confirmation. Can I get a refund for a cancelled or postponed event? It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) Terms of Use. By continuing past this page you agree to our Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. Can I get a refund? Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Buying ticket insurance when you get tickets at Ticketmaster protects your investment in the case of an emergency. Can I get my money back for cancelled or postponed events? Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment.