axs change delivery address

Hi I'm ********* from **. The ticket is valid only for the event, date, time, and seat location issued. Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billingand much more. It is their responsibility to ensure the accuracy of the address and tracking information. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Enter a transfer amount and select a transfer. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. Required fields are marked *. They also set in place all policy and procedure we just assist them by assisting the consumer that need help. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. So went to check my bank account and I was charge the $42 for the ticket. I also do not understand why they did not send with signature required. A fee will be charged for additional requests. The AXS app no longer supports WiFi and this can cause your tickets not to appear. Through the website, log in to your account, locate the package you need to reroute and select Change Delivery. If using the AXS App, click the person icon on the bottom of your screen to access your account info. With UPS Delivery Intercept , you can conveniently request delivery changes for packages you sent, prior to the first delivery attempt.With Delivery Intercept you can: Have packages returned to you; redirect packages to another address; reschedule delivery to another day; have packages held for pickup by the recipient; cancel or change an intercept request before we complete the intercept. The extension will grant them an additional two business days to collect their package. Yes, you can change your delivery address with UPS before the first attempt. And if youre a business owner or high-volume shipper, check out the many benefits of a customized tracking dashboard. On the third delivery attempt, the driver will leave a Delivery Change Request form at the address. The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. Will Call . ADDITIONAL TERMS. They take your money instantly and hold on to it, charge ridiculous fees upfront and additional high fees for resale. On January 11 2023 I purchased to VIP First weekend passes to Coachella and one VIP Parking. Unfortunately, my **** application was checked and I could not get my passport back before the event date. Your ability and/or right to transfer or resell tickets may vary. I purchased the tickets almost ten months ago for approximately $500. Once you report the wrong delivery, a customer service representative will help resolve the issue by following the UPS Claims Management System guidelines and policies. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. Latecomers may be seated at the discretion of Client or venue. It is important for businesses to have a process in place to be able to easily handle customer requests for delivery changes as it can be an important part of providing a satisfactory customer service experience. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. Tell the driver where to leave the package. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). The customer service rep will be able to provide instructions on how to handle the reroute. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. This does not apply to "Adult Signature Required" deliveries. Upon your payment in full, you shall be entitled to the tickets you have purchased. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Ticket Delivery. Explain the situation clearly and that the address listed on the package is incorrect or incomplete. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. 2023 You may be asked to provide your account information or order details when initiating the chat session, so make sure to have these details ready when contacting the representative. I have to make travel plans. It is not ethical or polite to keep something that was intended for someone else, so the best thing to do is to contact the sender to resolve the issue. The live chat will connect you to a customer service representative, who can help answer any questions you may have. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. I purchased two 2023 PGA Championship + tickets on June 17, 2022 from the business AXS based in ***************. Alternatively, you can call UPS customer service at 1-800-742-5877 and request to have your package rerouted. I requested a refund for my ticket due to **** application. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. Additionally, if you have access to the UPS tracking number, you can enter the number in the Track & Manage section and enter your new address to verify the changes. Be sure to inquire about the process for a return, as it can vary depending on the options available. To reroute a package, you need the tracking number and the address to which you want the package delivered.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_5',156,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1');.medrectangle-4-multi-156{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Upon further review of your account I do see that your tickets for this event have been delivered to your AXS account. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. AXS Account Account Basics, Your Events, Personal Information, Security Buying Tickets Buying Basics, Resale, Accessible Seats and more. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. I am sorry to hear that your order was not received. Scan the Delivery Notice to track it and find the nearby UPS Access Point location where it was delivered. Learn more about FedEx Delivery Manager. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. On April 1, 2023, I purchased two tickets from Stubhub for the event for $130.00. There is no charge for members with a UAP Preference to redirect all packages directly to a UPS Access Point location. UPS will typically hold a package for five business days. This includes entering the wrong information when the package was shipped, such as an incorrect street address or zip code. ***Premium members get two free confirmed 2-hour delivery window requests per year. **SurePost packages are upgraded to UPS Ground, which are delivered by UPS, not the U.S. This can be found on their website, specifically the Help page. Members are charged an additional fee for each confirmed 2-hour delivery window request. If you missed a delivery, you received a UPS Delivery Notice letting you know that your driver was unable to deliver your package. To read the updated Privacy Policy, please. With UPS Delivery Intercept, you can conveniently request delivery changes for packages you sent, prior to the first delivery attempt. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. What do I do? If the tickets were not received then we would now need change your order to Will Call. You may also need to contact your shipper, as additional compensation may be offered in some cases. This policy will apply regardless of how the error occurred. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Note: UPS Delivery Intercept is available within the U.S. and Puerto Rico. UPS Express Critical and freight shipments are not eligible for this service. Need a username? Change My Address. Do I need to enroll in My Choice after I create an account? You should base your purchase decision solely on the information provided. . If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. **************************************************************************We apologize for the inconvenience. Depending on the situation, you may need to contact the sender of the package to confirm the change. 1 Reply GMHoodwink 24 days ago You can get monitor and take more control of your shipments with our easy-to-use online tools and resources. I asked to talk to a manager, but apparently one isn't available for ***** hours. Individuals in possession of a recording device are subject to confiscation and/or ejection. I called AXS and waited on the phone for a long time - put on hold, etc. All fees and charges relating to your transaction will be disclosed to you during the purchase process. If UPS delivers a package that isnt yours, its important to take the appropriate steps to return the package to the sender. I use the AXS app to buy 1 ticket for the ********* game on 7/4/2023, I try multiple times because I was getting an error after serval attempts it let me enter my card and name info after submitting for payment I gave me an other error.

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