blue cross blue shield of alabama customer service

Our call centers are located in Birmingham and Provider Appeals. If you want to stay on the Blue Cross Medicare products website, click "Cancel.". The above claim processed correctly and you were I had to speak to a customer service department on yesterday (a totally different business) and their customer service was so superb, helpful, and professional it almost made me cry. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. So not only was I lied to and told that my primary care physician was added onto my card but I was billed for services because not only did they not add the primary care physician theyre telling me they cant go back in the service so whats the point of me paying for insurance if youre not going to pay for the services and the lady I spoke with all the phone today ****** was super rude to the point where my Blood was boiling I cant wait until the market place opens back up so I can get this insurance switched over immediately Ive never had a problem with Blue Cross before but this is ridiculous and the customer service is subpar. I would like Dr ****** added to the system so I can select him as mine, and my mothers designated provider. It shouldn't be this difficult or cause this much stress, time, and inconvenience. Discover all the ways members can earn wellness incentives and rewards for taking an active role in their health. 450 Riverchase Parkway East 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. The air transfer through AirMed was paid out of pocket due to the time constraints in order for a preauthorization to be accomplished. Blue Cross and Blue Shield of Alabama is the largest provider of healthcare benefits in Alabama, providing coverage to more than 3 million people in Alabama and other areas of the country. If you still need a 1095-B form, please call ALL Kids Customer Service at 1-888-373-5437 and request one. If you want to stay on the Blue Cross Medicare products website, click "Cancel". Information contained in the external sites is not endorsed by BCBSAL. For information regarding network providers or to speak with a Mental Health professional, please call 1-877-297-0089. You may review theFrequently Asked Questionspage for general information about ALL Kids' eligibility, enrollment, and premium billing information. This link takes you to another web site. Your job seeking activity is only visible to you. You can unsubscribe from these emails at any time. Someone will get back to you within two business days. Claim for ****** ***** Contract Number: NDJ848247670. Average Blue Cross and Blue Shield of Alabama Customer Service Representative yearly pay in the United States is approximately $33,281, which meets the national average. The CAA Pharmacy Reporting Form submission period has been extended to May 1, 2023 by 5 p.m. Save time. If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x See who you know Get notified about new Researcher jobs in Greater Birmingham, Alabama Area . You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and go to AlabamaBlue.com. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Find my BCBS company. To continue to the HealthEquity website, click "Accept." Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. My doctor has submitted all required documents to prove that the *** is medically necessary. Explore our enrollment timeline to plan for Medicare. Care Management Programs. I would like a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.I have tried to resolve this by phone with BCBS of Alabama, but they have pointed me towards the federal market place which then refereed it back to BCBS of Alabama. Our Customer Service team provides a platform for learning how to effectively serve our members as the voice of the company by upholding our reputation as the Caring Company. Our customer base consists of individuals and families not covered by an employer plan, and over 28,000 companies from as small as two employees up to many of the largest corporations in the country. ********XXXXXXName Official Site: https://www.bcbsal.org/web/contact/index.html. Dr. ****** should be showingas an eligible provider in your network within 30 days.We hope this information has been helpful.Sincerely,Customer ServiceJune 9, 2022, Name of Patient: Mr. *******Contract Number: ************. 450 Riverchase Parkway East. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Alabama Blue mobile is now available for your Android devices intended for use by all Blue Cross and Blue Shield of Alabama members. Visit DandB.com to locate more business profiles. Our Customer Service team Group Number My husband suffered a major stroke on September 20, 2020 with significant debilitation. This link takes you to another website. I was told to miss important health procedures. Pay your bills online and set up recurring payments, Learn more about your plan benefits by reviewing your Benefit Booklet or Summary of Benefits and Coverage, Find a doctor, hospital or dentist near you, Get plan details such as copay amounts, plus file drug claims, View articles about common conditions and diseases, Get information about medications, medical procedures, and natural treatments, Medication schedules, reminders and notifications, Manual entry and/or claims driven imports for, Medicinal information (contra indicators, missed dosage, interactions, dosage instructions), Access to the device's photo album for photo recognition of medication(s). Be Sure to Pay Your Premium Before You Renew To make your renewal process faster, your premium for the previous coverage year must be paid before coverage will be renewed. 28, 2022, and found that you should not have been charged up front I was also told that I may or may not receive my money back from the months that I should have been covered by insurance. Thank you for your interest in our Short Term Plan. GetDirections. been advised that heir refund Join the Blue Cross and Blue Shield of Alabama team See Our Latest Jobs 4.0 Current Employee, more than 8 years Overall Good Employer Jan 29, 2023 - Customer Service Representative in Birmingham, AL Recommend CEO Approval Business Outlook Pros Health/dental benefits, 401K, biweekly bonus pay, ability to work from home after meeting criteria. Do your customer service reps even care about their clients? I had coverage for $49.15 a month for a year all messages via email at the beginning of January I was sick and had not been able to check email bcbs raised my premium to $917.00 a month and wipe out my bank account causing me to be overdrawn and incurred bank charges I have been I cancelled policy 1/7/23 and have been trying to get a refund since then. File a Drug Claim. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. Already a Blue Cross member and have questions about your current plan? For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. The Blue Cross and Blue Shield Association does not have access to member information. From October 1 through February 14, we are available 7 days a week. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We have religiously paid our monthly dues to BCBS of Alabama. Blue Cross and Blue Shield of Alabama It has been 17 months since the date of my husbands discharge from the institution. provider. To learn more about Blue Cross and Blue Shield of Alabama, please visit AlabamaB. I paid for these 2 counselling sessions out-of-pocket for a total of $161.72. For customer service assistance, visit our website, www.fepblue.org, or contact your Local Plan at the phone number appearing on the back of your ID card. The Alabama Blue app helps you manage health information and your coverageanywhere, anytime. This app is available to all expectant mothersmembers and non-members. We are responding to your complaint to the Alabama Better Business Bureau concerning your contractseffective date.Based on our records, you are covered through the Marketplace Exchange. To file a grievance related to ACA Section 1557 please complete the ACA Section 1557 Discrimination Grievance Form and mail to: Blue Cross and Blue Shield of Alabama Customer Service Manager - RISE Training Area at Blue Cross and Blue Shield of Alabama Birmingham, Alabama, United States 938 followers 500+ connections Click on it. I can't get a supervisor or manager on the line to even explain the situation. Check out the changes and updates to our plan in 2023. By continuing to use this website, you consent to these cookies. Every single time, the representative that we have spoken to has reassured me that the claim is currently in process, and we have nothing to worry about. GROUPACCESS for Employers You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about vision plans. 450 Riverchase Parkway East Fax: (334) 206-3784, CHIP P.O. Compliance Office Search for jobs with features important to you! Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Track your pregnancy and baby's development to ensure the best possible health during pregnancy. Sign in to create your job alert for Researcher jobs in Greater Birmingham, Alabama Area. 2023 Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross Blue Shield Association. As I meet criteria 2. Search the D&B Business Directory and find the Blue Cross & Blue Shield of Alabama company profile in Gadsden , AL . HealthEquity has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. agreed to issue you a refund in the amount of $***. For more information, view our privacy policy. These are the steps to follow: Step 1: Log in to bluecross blueshield alabama customer service phone number. We reference sites that we think might be useful or of interest to you, but we are not responsible of the content or privacy practices used by other site owners. If this data is unavailable or inaccurate and you own or represent this business. In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. Blue Cross and Blue Shield of Alabama. As a Patrius representative, I agree to the payment terms and conditions of Patrius Health and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Call the National Information Center at 1-800-411-BLUE (2583) weekdays from 8 a.m. to 8 p.m. Eastern time. What should you do if your bluecross blueshield alabama customer service phone number password is lost? Clearly unprofessional and not helpful. You are leaving the Blue Cross and Blue Shield of Alabama Medicare products website to log into myBlueCross, Blue Cross and Blue Shield of Alabama's member website. Save my name, email, and website in this browser for the next time I comment. According to the Marketplaces records,January 1, 2023, is the correct effective date based on when your enrollment was received. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Greater Birmingham, Alabama Area, Join to apply for the Claims Research Associate role at Blue Cross and Blue Shield of Alabama. Blue Cross & Blue Shield Of Alabama specializes in Hospital And Medical Service Plans. Join the Blue Cross and Blue Shield of Alabama team See Our Latest Jobs 2.0 Former Employee, more than 3 years Run for your life! DirectlyApply estimates this role should be paying an average of $18.00 per hour based on similar jobs posted in the last 30 days. Cons Management is quite poor! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. An Individual Taxpayer Identification Number (ITIN) is a tax processing As an Alfa representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Note: If you are a Blue Cross and Blue Shield of Alabama customer and need to reach us by phone, please use the telephone number (s) on the back of your ID card. Customer Service professionals have also rated Blue Cross and Blue Shield of Alabama with a 4.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.1 rating for career opportunities. See details. BBB is here to help. Sincerely, Customer Service Consumer Response . with Dr. ****** and Blue Cross and Blue Shield of Alabama, any eligible payment has to be made to the To initiate his best possible recovery, we decided to transfer him to **** ******** ******* in Houston for rehabilitation on November 11, 2020. Blue Cross Blue Shield Association (BCBS, BCBSA) is a federation, or supraorganization, of, in 2022, 34 independent and locally operated BCBSA companies that provide health insurance in the United States to more than 115 million people. As a matter of policy, BBB does not endorse any product, service or business. By clicking "Next", you are acknowledging that you would like to submit your application and continue onto the payment page otherwise, click "Cancel". I submitted a medical claim that I paid out of pocket for 2 counseling sessions. Please review the terms of use and privacy policies of the new site you will be visiting. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Box 303017 Montgomery, AL 36130-3017. Find out how much you should be earning in Alabama. Call 205-220-7200 (local) Call 1-866-904-4130 (toll free) Behavioral Health For general information on our Behavioral Health programs, such as provider manuals and provider toolkits, use one of the following contact methods for New Directions Behavioral Health: Visit their website Email providerrelations@ndbh.com Call 1-888-611-6285, Option 3 Call 1-855-890-7416, 8 a.m. - 8 p.m. Central Time, Monday through Friday. Precertification. Each day brings an opportunity to create something better. You will receive notice when necessary. A refund for your premiums will be directly deposited intoyour account within 14 business days. If you have questions about Blue Advantage telehealth coverage, call Provider Networks at 1-866-904-4130. I am looking for a manager to call me and the processing of the 2 counselor visits for which I have already paid for out-of-pocket.I never would have thought I would have to escalate such a simple matter. They'll help you be prepared for almost anything! If you would like to go back to the C Plus Compare and Enroll page, click "Cancel". Step 1: Start your internet browser, and then go to the official bluecross blueshield alabama customer service phone number website. Research, Analyst, and Information Technology, 's-Hertogenbosch, North Brabant, Netherlands, Senior Manager Operations Excellence (m/w/d), Analista de Sistemas Linux (Mlaga o alrededores), Assistent/in Kundenberatung Hypothek (m/w/d), Lugano - mit Sitz in Zrich, NEW & REMOTE - Workday / Adaptive Planning Consultants, See who Blue Cross and Blue Shield of Alabama has hired for this role, Experience in a position requiring problem solving and analytical skills, Experience in a position demonstrating time management and organizational skills to organize and prioritize tasks, Experience in a position demonstrating research skills to research information using a computer and/or reference materials, Demonstrated experience in a keying environment, Strong communication skills to interpret and communicate information both orally and written, including documenting detailed information, Experience in a position with production, accuracy, and/or timeliness requirements preferred, Experience adjusting and adapting to necessary changes due to business needs preferred, Claims coding and ICD knowledge preferred. The protection of your privacy will be governed by the privacy policy of that site. The estimated total pay for a Customer Service Trainee at Blue Cross and Blue Shield of Alabama is $45,287 per year. Your Medicare Number can be found on your red, white and blue Medicare Health Insurance card. Find My BCBS Company BBB Business Profiles are subject to change at any time. This is poor service, my mother uses the same Dr, she doesn't want to change, and she shouldn't have to change, BCBSAL gets paid to provide a service and they need to correct the issue and get Dr. ****** in the system.

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