how to get rid of suburban propane

We have good news: you might be able to get around this fee. We spoke with the customer yesterday. Do not use this company. Your propane tank gave you a beautiful firepit and helped you grill all your favorite foods, but now its empty. This way, you wont have to pay out of pocket. They'll pay you to get your cdl and all your training before you get on the road. We just had them come out and pick up the tank (thank god our lease is up) and today, we got a bill for $125.00 to close out the account! At this point, they pick their jaw up off the floor and decide maybe its not worth the hassle or the cost to switch. Computershare Investor Services When you are ready to get rid of an unwanted or expired propane tank, its important that you do it the right way to keep everyone safe. Isn't that what you signed up for when you took the job? $23 in fees. And never heard of Tuesday being our "delivery day schedule". I have proof to everything mentioned as well as a letter from the second company who came out/actually did the work that states the tank/parts had not been replaced or worked on prior to their fix. I rented a 200 gal. The new propane company will then be responsible for ongoing costs and maintenance. I was with Suburban for only a year, and when we called them. url : 'https://www.suburbanpropane.com/wp-admin/admin-ajax.php', Response. We have been providing reliable installation and delivery of propane for residential and commercial use for over 90 years and are committed to our customers and the communities we serve. Years serving our customers and their communities. Keep reading to learn the right way to dispose of your propane tankand what not to do. This was in February, I got three kids and were all freezing in this house. If the gas started leaking, it could fill up the enclosed area and turn it into a dangerous environment. The 70 gal. I filled the tank with Suburban because they were the lowest in price @$2.67 a gal in northern Calif. My manager is a kind, intelligent man. Mention Code: 2618. Locations providing exceptional service to local communities across 42 states. Overview of Suburban Propane complaint handling. They keep putting up with the service and high prices because it appears to be less money than switching. jQuery(this).removeClass('inactive'); Gas grill tanks are only fueled with LP-gas. But the tank is in place and hes to call us when the generator is ready for us to come and hook it up. Pension, profit sharing and IRA accounts are subject to the $1,000 annual UBTI limitation amount for each account. Suburban Propane's Transfer Agent is Computershare Investor Services. When I called Suburban to ask what they were going to charge me, they said the rate was $5.85 a gallonI was shocked! A description of the various fees that may appear on your bill can befound here. I was scheduled to have a tank put underground and connected to a standby generator, I was told that someone would come today and they would call me 30 minutes prior. Purchase the propane tank to avoid excavation: If the out-of-favor propane company gives you the offer to purchase your propane tank, you can purchase and resell the tank to your new propane company. jQuery( document ).ready(function() { I still got a bill for closeout of $125.00. tank from a competitor and when Suburban came and picked up their 200 gal. I had the 250 tank filled for $1.99/gal by another company that I have done business with for years, but they would not fill up the Suburban tank because I did not own it. checkDescriptionFormCookie("description-form-product",".description-form select#product"); You will want to ensure that you have evaluated new suppliers and do this before tank removal to avoid any interruptions of service. Turn your burner off. Below is a list of businesses that take them. I bought two 100 pound tanks to be rid of them, they show up and fill my tank when it is over 75percent full and then charge a $65 delivery fee. Thank you so much! This charge is assessed when a customer does not pay a bill within the agreed upon credit terms. action : 'local_product_dropdown', Sometimes, the squeaky wheel gets the grease. }, Open the refrigerator door and look for the LP./AC switch. Gave us the run-around whenever we needed a refill. With over 54,000 locations nationwide, find AmeriGas propane at your favorite hardware or home improvement store, convenience store, gas station, and more. Here are the steps to switch your propane supplier to AmeriGas. tank on another property. Try to see if you can purchase your tank. tank from Suburban Propane for $90 a year. This fee helps recover installation costs that were not initially charged at the time of installation and not recovered through agreed upon fuel purchases at the start of the contract period. Pete J . Attached to the letter you might also see a page of legal language titled something like Removal and Damage Waiver. This will surely increase the credibility of your complaint. What does it all mean? }); Suburban Propane Partners, L.P. to Hold Second Quarter 2023 Earnings Conference Call. They spent 5mins onsite and told us they couldnt do any work because our tanks registration/ID plate was worn and couldnt be read therefore they couldnt do any work on it. I then showed them my receipt for $1.99/gal and said that if they could not match the price they could come pick it up. This will ensure you are with propane for most of the day with minimal interruption. But oftentimes, the Early Termination Fee is a cost you will just have to absorb. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If your tank is old or damaged and you want a new one, you can also have a propane provider supply you with a new one when they come to remove your old tank. We have top notch safety protocols and the largest propane supply in the country. A reputable propane company will be sure to remove the tank safely, in accordance with laws and local ordinances, and with respect to your property. if (jQuery('.description-form select#product').length > 0) product = jQuery('.description-form select#product').val(); Now Suburban is telling me I owe them more money. Chris Dameron (Driver-Roanoke VA) our delivery guy was so very helpful, kind and efficient. If you have any questions afterwards, please feel free to call us at the number printed on your invoice. When the other company came, put there tanks aside. If something goes wrong, the propane could cause property damage or even injure someone. I've asked them to remove the unused equipment and fees for equipment they made a nightmare to try to use. Please pay this amount in full unless already paid. on Thursday, May 4th at 9:00 AM Eastern Time. Go to the liquid propane tank on the RV and turn the valve to the right to open gas flow to the on position. Thank you! The Transportation Fuel Surcharge helps us to recover a portion of these transportation costs. If possible, you should reuse your propane tank. We ended up buying a gas generator as we couldn't let pipes freeze waiting for whatever Tuesday they could make a delivery. of 700+ Suburban Propane locations, Locations providing exceptional service to local communities across 42 states. Mind you, know one spoke of any charges. Trilyon Boone (CRS-Roanoke VA) was so excellent with communicating and helping us set up our account and setting up our delivery on such short notice! Just type in your delivery address to see if Cynch is in your area, then select your delivery date and tank location for drop off, and that's it. They called on 12/13/2022 and asked for a quote on a fill and we did quote the fill for the customer at that time. Suburban Propane has an average consumer rating of 2 stars from 144 reviews. With the weather conditions, we had to prioritize customer's needs, however, we will schedule a pick-up date as soon as possible. Make sure you turn the gas valve off. Submit a complaint and get your issue resolved. Click on the image to get a detailed description of each part of your bill. I immediately contacted Suburban to request that they remove their propane tank. The customer was charged an equipment rent fee. Before you schedule tank removal, explain the situation to your new company and see how they might be able to help. Also, if your propane tank isnt completely empty,never dump out the contents on your property (or anywhere else). click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. His account is cooking only twice a year Auto delivery, without a rental. Depending on the type and size of your tank, you can keep reusing propane tanks for 20 years (or more). A partner's UBTI is determined from his or her allocable share of partnership taxable income (not the distribution). He is not a will call customer. This complaint was posted by a verified customer. } I wish I could get rid of Suburban without having to pay hundreds to do so. Sign up today to experience our local teams who go above and beyond to provide personalized service, with your safety as our #1 priority. Labor costs can vary by region and location. When you receive your termination options letter, it is easy to be overwhelmed by all of the fees and propane industry jargon: re-stock fees, the excavation fees , the liability waiver. All rights reserved. But it also makes the cost and maintenance of a propane tank your responsibility. The health insurance is the best I have ever had. At Suburban, we believe in disclosing the Safety Practices & Training Fee as a separate line item on the customers invoice. The best way to get rid of an old propane tank that is 57 gallons or more (whether its empty or full) is to contact a propane provider company. With our online quoting and account service, you can pay your bill, schedule a payment, view your scheduled deliveries, place an order (if eligible), sign up for Automatic Delivery, enroll in paperless billing, sign up for automatic payment, and more. I was getting quotes from $1.95 to 3.15 a gal from other companies. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. We spoke with the customer yesterday. Our average bill is $90 each delivery.

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